can't add safe page to avast free antivirus for mac spinning ball

#Can't add safe page to avast free antivirus for mac spinning ball update#

Would be grateful for any assistance anyone could provide. Other MS Office programs seem to work fine. I’m wondering if there is something about his settings for his ISP that are preventing the computer from connecting properly via my internet connection. Another one is “Make sure the connection parameters are set properly.” However, my friend tells me he has no trouble connecting to the internet at home.

#Can't add safe page to avast free antivirus for mac spinning ball update#

Similarly, I installed AVG (free), and I’m unable to update the anti-virus database, I get a message that “The connection with update server has failed.” and the first suggestion it gives for fixing that is “Make sure your internet connection is active”. I can surf the web fine with Firefox, but IE tells me “Internet Explorer cannot display the webpage”.

The big names like Symantec/Norton, Kaspersky, and Trend Micro all have products as well, so be sure to look around before deciding on a package if you. The latter app has an extra bonus it’s free. Not to state the obvious, but this sounds like a problem!Ģ) May or may not be related, but the computer seems confused about whether I have internet access or not. Bitdefender Antivirus for Mac is well-liked and reputable, as is Sophos Home for Mac. However, when I went looking for it, I found the registry didn’t actually have a Word Data registry subkey for me to delete. Or click the magnifying glass to find and select the file/folder you want to exclude. Drag & drop the file/folder you want to exclude inside the search bar, under Exceptions options. In the ANTIVIRUS pane, click Manage Exceptions. Word appears to open fully in safe mode, but as soon as I try to open a document, I get the same behavior: “Running virus scan” message, and “Not Responding”.ġ) On that Microsoft support page linked above, the first option says to delete the Word Data registry subkey. Access Protection on the left hand side menu. At that point the only way out is force-closing the program. The program window opens up, but it displays “Running virus scan.” in the bottom left margin, and then in the window title bar it says “Not Responding”.

Since re-naming the Normal.dotm template file, I now can get past the splash screen. It just stalled there, with the spinning circle (Vista’s version of the hourglass) endlessly spinning. When I first started dealing with this problem, Word never even got past the splash screen. None of them worked to solve the problem, though one of them improved the situation only marginally. I have tried every option on this Microsoft support page: The basic problem is that when you try to open Word, it just hangs. It's a Dell laptop, running Vista (32-bit). A friend handed over his computer to me to see if I could help solve the problem with his MS Word 2007, which stopped working.